Privacy Policy

We collect only the information necessary to respond to your inquiry and improve our website:

• Inquiry form data — name, work email, company, country, phone (optional), product interest, and message content you submit through our contact or RFQ forms.
• Technical data — IP address, browser type, device type, referrer URL, pages viewed, and session timestamps, collected through standard web server logs and privacy-respecting analytics.
• Communication records — emails and other correspondence you send us, retained to maintain business continuity on your inquiry.

We do not sell your personal information. We do not use your inquiry data to build advertising profiles.

• Respond to inquiries with pricing, lead time, technical specifications, and custom-design proposals.
• Send requested datasheets, product documentation, and follow-up communications related to your inquiry.
• Operate, maintain, and improve the website and aggregate usage analytics.
• Comply with applicable laws, including export-control screening for defense-grade products.

The website uses essential cookies required for functionality and first-party analytics cookies to understand aggregate usage patterns. We do not use third-party advertising cookies. Most browsers allow you to refuse cookies or delete them; doing so may limit certain site features.

We share personal information only in these narrow cases:

• Service providers — email delivery, hosting, and analytics vendors acting under written contract and bound to data-protection obligations.
• Legal requirements — when required by valid legal process, law enforcement request, or to protect GNSource's legal rights.
• Business transfers — in connection with a merger, acquisition, or asset transfer, with notice to affected individuals.

Inquiry data is retained for as long as necessary to service your request and maintain a sales record, typically up to five years, unless a longer retention is required by law. Anonymous analytics data may be retained longer for trend analysis.

We apply industry-standard technical and organizational measures — encrypted transport (TLS), access controls, and employee confidentiality obligations — to protect personal information. No system is perfectly secure; you submit information at your own risk, though we take our duty to safeguard it seriously.

Subject to applicable law (including the GDPR for EU/UK residents and PIPL for residents of mainland China), you may request access to, correction of, or deletion of your personal information; object to or restrict its processing; or withdraw consent where processing is based on consent. To exercise these rights, contact us at the address in section 10 below.

GNSource is headquartered in Shenzhen, China. If you submit information from outside China, your data will be transferred to and processed in China. Where required, we rely on appropriate legal mechanisms (including standard contractual clauses) for cross-border transfers.

We may update this Privacy Policy from time to time. Material changes will be indicated by updating the effective date at the top of this page. Continued use of the site after changes take effect constitutes acceptance.

Questions, requests, or complaints about this Privacy Policy:

• Email: [email protected]
• Address: Shenzhen, Guangdong, China